Emoji Subtitles™ is operated by Glenda Hankins, doing business as Hankins House Publishing, located in Colorado, United States ("we," "us," or "our"). This Privacy Policy explains, in plain language, what information is involved when you use the service and the choices you have.
Information users provide
You voluntarily provide:
- Text messages and emojis you paste for interpretation.
- A selected sender relationship (for example, "friend").
- Contact information and message content if you email Hankins House Publishing.
- Billing and account information only after subscriptions are activated. Payment-card details will be handled by Stripe and should not be stored directly by Emoji Subtitles.
Please remove names and identifying details from messages whenever possible.
Information processed automatically
Limited technical information may be processed, such as:
- IP address
- Date and time
- Browser or device type
- Character count
- Request volume
- Rate-limit information
- AI model usage
- Success or failure status
- General error information
- Subscription or entitlement status after payments are activated
How information is used
Information is processed to:
- Provide emoji translations and explanations.
- Suggest replies.
- Operate and secure the service.
- Enforce free and premium usage limits.
- Prevent fraud, abuse, and automated overuse.
- Troubleshoot errors.
- Manage subscriptions and billing after payments are activated.
- Respond to questions and privacy requests.
- Comply with legal obligations.
Message retention
- Emoji Subtitles does not intentionally save full pasted messages, AI interpretations, or user conversation histories in its own database.
- Message content is processed temporarily to provide the requested result.
- Full message text should not be written to production logs.
- Technical records may be retained by service providers for security, billing, fraud prevention, and operation according to their own policies.
Service providers
Necessary service providers may include:
- Lovable Cloud
- Lovable AI Gateway
- Google Gemini, accessed through the Lovable AI Gateway
- Hosting, network, security, and error-monitoring providers used by Lovable
- GitHub, used for private source-code storage, which does not receive pasted message content through normal app use
- Stripe, after payments are activated, for subscription billing and payment processing
No advertising
- Emoji Subtitles does not display third-party advertising.
- Emoji Subtitles does not use submitted messages for targeted advertising.
- Emoji Subtitles does not sell personal data.
- Emoji Subtitles does not use personal data for profiling that produces legal or similarly significant decisions.
If any of these practices change, this Privacy Policy will be updated before they are introduced and any legally required choices will be provided.
Your Privacy Choices and Rights
Subject to applicable law and whether Emoji Subtitles actually controls the information, you may request:
- Confirmation of whether personal information is being processed
- Access
- Correction
- Deletion
- Portability
- Information about categories of data and service providers
- An appeal if a privacy request is denied
Direct requests to hankinsstone@yahoo.com using the subject line "Privacy Request."
Your identity may need to be reasonably verified. We aim to respond within 45 days, and will let you know if additional time is reasonably necessary. Emoji Subtitles will not discriminate against anyone for exercising a privacy right.
Appeals. If a request is denied, reply to the decision email with the subject line "Privacy Appeal" and explain why you believe the decision should be reconsidered.
Global Privacy Control
Global Privacy Control is a browser signal used to communicate opt-out preferences. Emoji Subtitles does not currently sell personal data or use it for targeted advertising, so there is presently no sale or targeted-advertising activity to opt out of. If the service later begins activity covered by a legally recognized universal opt-out mechanism, it will honor applicable signals and update this policy. We do not add tracking code merely to detect Global Privacy Control.
Sensitive information
Please do not submit:
- Passwords
- Financial account information
- Social Security or government-identification numbers
- Payment-card numbers directly into the message box
- Medical records or diagnoses
- Exact addresses
- Information about children
- Private legal, workplace, family, or business information
- Names or identifying details not needed for the translation
Emoji Subtitles is not intended to process sensitive personal information.
Children
The service is intended for adults age 18 and older and is not directed to children under 13.
Security
Reasonable safeguards are used, including:
- Server-side AI credentials
- Input limits
- Rate limiting
- Private source-code storage
- Security scans
- Secure payment processing by Stripe after activation
- Server-side subscription verification after activation
No internet service can guarantee absolute security.
Policy changes
Material changes will be reflected by updating the effective date and, when appropriate, by a visible notice.
Contact
Privacy contact: hankinsstone@yahoo.com