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Terms of Use

Effective date: September 17, 2026

Acceptance and age

By using Emoji Subtitles™ ("the service"), you confirm that you are at least 18 years old and agree to these Terms of Use. If you do not agree, or you are under 18, please do not use the service.

What the service does

Emoji Subtitles provides possible translations and interpretations of messages that contain emojis, slang, or unusual wording, not certainty. Suggested replies are informational only. You remain responsible for how you communicate or act. The service does not determine a sender's actual thoughts, motives, emotions, honesty, intentions, or mental state.

Not professional advice

Emoji Subtitles is not professional legal, medical, mental-health, financial, employment, safety, emergency, or law-enforcement advice. When a message concerns threats, abuse, self-harm, emergencies, legal issues, health, money, or personal safety, please seek appropriate human help from a qualified professional or the proper authorities.

Acceptable use

You agree to:

  • Only submit message content you have the right or permission to share.
  • Remove names and identifying details whenever possible.

You agree not to:

  • Submit illegal material.
  • Submit passwords, financial account information, medical records, government identifiers, or other highly sensitive personal information.
  • Attempt to bypass usage limits, payment controls, rate limits, or subscription restrictions.
  • Interfere with, overload, scrape, reverse-engineer, or otherwise abuse the service.

Static activities and Premium

The prewritten Emoji Decoder, texting quiz, and curated educational lookups do not submit visitor text for AI interpretation. Premium is the consumer interpretation product. It is $5.99 per month for new subscriptions started on our website, with up to 25 interpretations per day and a maximum of 500 interpretations per month, detailed explanations, tone and confidence, and three suggested written replies plus an emoji reply. Customers who subscribed before the current Premium price took effect remain on their original monthly price until they cancel. See the Pricing page for current details.

Subscriptions, automatic renewal, and cancellation

  • Premium purchase availability may vary by platform, billing channel, and App Store region. If Premium is already active on your account through a supported billing channel, signing in allows you to use that access on supported platforms.
  • Direct web subscriptions are billed in U.S. dollars through Stripe. They renew automatically every month to the payment method on file until canceled. Price, cadence, and renewal terms are displayed on the Pricing page and in Stripe checkout before payment.
  • Direct web subscribers can cancel future renewals at any time from Your Account → Manage Subscription, which opens the secure Stripe billing portal. Cancellation stops the next renewal; paid access remains active through the end of the current paid period.
  • Marketplace or app-store subscriptions are purchased, billed, renewed, changed, canceled, and refunded through the applicable provider. That provider's terms, billing cycle, cancellation process, refund policy, regional availability, and account tools govern those transactions. Emoji Subtitles does not invent or replace those rules.
  • Receipts and subscription notices may be sent by Stripe or the applicable marketplace or app-store provider under that provider's settings and policies.
  • Deleting your Emoji Subtitles account does notnecessarily cancel a subscription or issue a refund. Cancel through the billing channel where Premium was purchased before deleting your account if you want to stop future renewal.
  • Direct web payment processing is provided by Stripe. Marketplace and app-store payments are processed by the applicable provider. Emoji Subtitles does not store full payment-card numbers.

Refund policy

Direct web Premium subscription charges processed through Stripe are generally nonrefundable, including partial months after cancellation. If you believe a direct web charge was made in error, was made after cancellation, or involved a serious service problem, email support@emojisubtitles.com with the subject line "Refund Request" within 30 days of the charge. For marketplace or app-store purchases, request any refund through the applicable billing provider; that provider's terms and refund policies govern the transaction. Refunds required by applicable consumer-protection law will always be honored.

One-Year Premium (one-time purchase)

One-Year Premium is a one-time payment of $44.99 for your own account. It is not a subscription: it does not renew, nothing is charged again, and no payment card is stored for future charges.

  • You must be at least 18 years old to purchase it.
  • Premium runs for 365 days from activation and then paid interpretation access ends.
  • It grants the same Premium features and limits as the monthly plan — up to 25 interpretations per day and 500 per monthly usage period. It never adds extra allowance.
  • It does not stack. If you have an active monthly Premium subscription bought through our website, you may buy a one-year purchase at any time: it is charged when you buy it, your monthly subscription is set to end at the close of its already-paid period, and the 365-day term begins automatically at that moment, so the two never overlap. If you cancel the scheduled year before it begins, the one-time payment is refunded and your monthly access continues through its paid period. If your Premium is billed through AWS Marketplace, billing must remain with AWS Marketplace while that subscription is active, so the website One-Year Premium checkout is not available during that time; if your AWS Marketplace subscription ends, you may then choose the website One-Year Premium option. A one-year purchase also cannot be added while a gift or existing one-year Premium entitlement is on the account; you can purchase it after that access ends.
  • Deleting your account ends the remaining access, and the remaining time is not restored or transferred.
  • Refunds are handled under the Refund policy above; no additional refund rights are created.

Gift purchases and redemption

A gift purchase is a one-time payment for one year of the Premium plan for another person. It is not a subscription: it does not renew, nothing is charged again, and no payment card is stored for future charges. The person receiving the gift never enters payment details.

  • Both the purchaser and the person redeeming the gift must be at least 18 years old.
  • Each gift code can be redeemed once, by one account. A gift cannot be redeemed on the account that purchased it.
  • An unredeemed code expires 12 months after it is issued and cannot be redeemed after that.
  • Once redeemed, Premium runs for 365 days from the date of redemption and then paid interpretation access ends.
  • A gift grants the same Premium features and limits as a paid subscription. Gifts do not stack: a code cannot be redeemed while an active paid, marketplace, or gift Premium entitlement already exists on that account.
  • Codes are delivered to the purchaser to pass along. For security, a code's full value is displayed only once, when it is issued, and cannot be shown again.
  • If the recipient's account is deleted, gift access ends and the code is not restored or reissued.
  • Refunds for gift purchases are considered only for codes that have not been redeemed. Email support@emojisubtitles.com within 30 days of the charge. Refunds required by applicable consumer-protection law will always be honored.

Business API

Access to the business API is granted individually by us to business customers under separate arrangement. It requires an issued API key, is subject to per-minute rate limits and monthly request quotas, and may be suspended or revoked at any time. It is intended for adult business use such as customer support and is not offered for use with children or in school settings. API results are automated estimates of likely meaning and tone; they are not proof of a person's intent, emotions, or honesty and must not be the sole basis for decisions affecting a person's employment, credit, safety, legal position, or access to services. We make no compliance certification or service-level guarantee for the API.

Platform availability

Premium purchase availability may vary by platform and App Store region. If Premium is already active on your account through a supported billing channel, sign in to use it on supported platforms. Static demos, the quiz, and curated lookups remain available without a paid subscription.

Suspension and availability

The service may suspend access for misuse, fraud, payment failure, or attempts to overload the system. Access to the service may be limited, suspended, changed, or discontinued at any time. Availability is not guaranteed.

Intellectual property

Emoji Subtitles™, its original text, interface content, branding, guides, and service materials belong to Emoji Subtitles, except for third-party materials and open-source components, which remain the property of their respective owners and are used under their own licenses.

Third-party services

The service uses third-party providers to operate. Those services are governed by their own terms and privacy practices.

Disclaimers

The service is provided "as is" and "as available," without warranties of any kind, whether express or implied, to the fullest extent permitted by law. We do not warrant that the service will be uninterrupted, error-free, or that any interpretation will be accurate for your situation.

Limitation of liability

To the fullest extent permitted by law, Emoji Subtitles will not be liable for indirect, incidental, special, consequential, or punitive damages, or for lost profits, lost data, or damages arising out of decisions you make based on an interpretation or suggested reply. Nothing in these terms limits liability that cannot be limited under applicable law.

Governing law

These terms are governed by the laws of the State of Colorado, United States, to the extent legally permitted, without regard to conflict-of-laws principles.

Contact

Questions about these terms: support@emojisubtitles.com